Privacy Policy

Effective Date: May 21st, 2026

Wilkin Management Group, Inc. (“Wilkin,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information you provide to us through our website, forms, portals, communications, and related services.

1. Information We Collect

We may collect information that you provide directly to us, including:

Name
Mailing address
Email address
Phone number
Mobile phone number
Community association or property information
Account, billing, or payment-related information
Service request or maintenance information
Communications you send to us

We may also collect certain information automatically when you visit our website, such as IP address, browser type, device information, pages visited, and general usage information.

2. How We Use Information

We may use your information to:

Provide community association management services
Communicate with homeowners, residents, board members, vendors, and other contacts
Respond to inquiries, service requests, and maintenance issues
Send account, billing, payment, meeting, emergency, maintenance, and community-related notices
Operate, maintain, and improve our website, portals, systems, and services
Process payments or support account administration
Comply with legal, contractual, regulatory, and association-related obligations
Protect the rights, property, and safety of Wilkin, our clients, residents, employees, vendors, and others

3. SMS / Text Messaging

If you provide your mobile phone number and opt in to receive text messages from Wilkin Management Group, we may send you SMS or MMS messages related to community association management services.

Messages may include, but are not limited to:

Account notifications
Service request updates
Maintenance notices
Emergency or weather-related alerts
Payment or billing reminders
Meeting reminders
Community updates
Other association-related communications

Message frequency may vary. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to any message. You may reply HELP for assistance.

Consent to receive text messages is not a condition of purchasing any goods or services.

4. Mobile Information and SMS Consent

We do not sell, rent, or share your mobile phone number, SMS opt-in consent, or text messaging data with third parties or affiliates for their marketing or promotional purposes.

We may share mobile information with service providers who help us deliver text messages or provide related technology services, but only as necessary for those providers to perform services on our behalf.

5. How We Share Information

We may share information with:

Community associations and boards we serve
Vendors, contractors, and service providers involved in association operations
Payment processors, software providers, technology providers, and communication platforms
Professional advisors, such as attorneys, accountants, auditors, and insurers
Government authorities, regulators, courts, or other parties when required by law or legal process
Other parties with your consent or as necessary to provide requested services

We do not sell personal information.

6. Cookies and Website Technologies

Our website may use cookies or similar technologies to support website functionality, analyze usage, improve performance, and enhance the user experience. You may be able to adjust your browser settings to refuse cookies, but some features of the website may not function properly.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no system or method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information for as long as reasonably necessary to provide services, manage association-related records, comply with legal or contractual obligations, resolve disputes, and enforce agreements.

9. Third-Party Links

Our website or communications may contain links to third-party websites, portals, payment processors, or other services. We are not responsible for the privacy practices or content of third-party sites or services.

10. Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website.

11. Your Choices

You may contact us to update your contact information or communication preferences. You may opt out of text messages by replying STOP. You may unsubscribe from certain email communications by following the instructions in those emails, where applicable.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

Wilkin Management Group, Inc.
99 Bauer Drive
Oakland, NJ 07436
Phone: 201-560-0900
Website: www.wilkingrp.com